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7slots Privacy Policy – Personal Data Protection for Malaysian Players

At 7slots, your privacy is more than a legal obligation — it is our genuine commitment to every player. This document clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 July 2026 PDPA 2010 Compliant 256-bit SSL Version 2.4
Your Privacy, Guaranteed
7slots is fully committed
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Data is never sold to third parties
Players may request data deletion at any time
Full compliance with Malaysia's PDPA 2010
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OUR PRIVACY COMMITMENT

6 Data Protection Principles at 7slots

Privacy is not just a word at 7slots — it is a practice we uphold every day to ensure the personal information of every Malaysian player is fully protected.

Data Minimisation
7slots only collects data that is genuinely necessary to operate our services. We do not request or retain information that is irrelevant to platform operations, in line with the data minimisation principle under PDPA 2010.
Highest-Level Encryption
All data transmitted between your device and 7slots servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions such as Maybank and CIMB.
No Data Sharing Without Consent
7slots will not sell, rent, or share your personal data with any third party for marketing purposes. Data sharing only occurs in limited situations as set out in this policy.
Full Control in Your Hands
You have the full right to access, correct, transfer, or request deletion of your personal data at 7slots at any time. The process is straightforward and can be completed via your account settings or by contacting our support team.
Secure Servers & Backups
Your data is stored in data centres equipped with layered physical and digital security controls. 7slots performs regular data backups to ensure your information is never lost in the event of an emergency.
Full PDPA 2010 Compliance
The entire 7slots privacy policy is designed and regularly updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010. We undergo periodic privacy audits by independent legal advisors.
Contents
Data Privacy Officer

For privacy enquiries, contact us:

support@7slots.cash
Response within 3 business days
Section 1
Introduction & Scope of Privacy Policy

This Privacy Policy explains how 7slots ("we", "platform") manages the personal information you provide or that is automatically collected when you use our platform. It applies to all users of the 7slots platform in Malaysia, including website visitors, registered members, and active players.

7slots takes our responsibilities as a data controller seriously under Malaysia's Personal Data Protection Act 2010 (PDPA). This Policy is designed to ensure you have a full understanding of your rights and how we handle your data with care and integrity.

By using the 7slots platform, registering an account, making a deposit via Touch 'n Go, GrabPay, DuitNow, or any other method, or simply browsing our website, you are deemed to have read and agreed to this Privacy Policy. If you do not agree, please discontinue use of our platform.

7slots Privacy Commitment

We are committed to protecting your privacy to the highest standard. This policy is reviewed regularly to reflect changes in our practices, technology, and legal requirements. Any material changes will be communicated via in-platform notifications or email.

Section 2
Types of Personal Data We Collect

7slots collects various types of information from users of our platform. All data collection is carried out lawfully, fairly, and transparently — only for the purposes stated in this policy. Below is a summary of the types of data we collect:

Data Categories Type of Information Primary Purpose
Identity Information Full name, date of birth, gender, identification number (MyKad) Age verification, KYC, fraud prevention
Contact Information Malaysian phone number, email address, mailing address Account communications, OTP verification
Financial Information Bank account name, account number, transaction records (deposits/withdrawals) Payment processing, financial audit
Technical Data IP address, device type, web browser, operating system Security, fraud detection & optimisation
Activity Data Betting records, games played, session duration Responsible gaming, analytics, support
Preference Data Language settings, notification preferences, game preferences Personalising the user experience

Data you provide directly including registration details, KYC documents, customer support requests, and feedback you submit to us. Automatically collected data including technical data and activity recorded by the 7slots system while you use the platform.

Sensitive Category Data

7slots does not collect sensitive category data such as medical information, religious beliefs, or biometric data unless specifically required for legal compliance and with your explicit consent. Financial information is collected solely for transaction processing purposes.

Section 3
How 7slots Uses Your Data

The data we collect is used exclusively for legitimate purposes related to the operation of the 7slots platform. We do not use your data for any purpose not stated in this policy without obtaining your additional consent.

  • Account Management: Creating and maintaining your 7slots account, verifying your identity, and keeping your account secure from any unauthorised access.
  • Transaction Processing: Securely and promptly processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and other FPX payment methods.
  • Legal Compliance: Complying with KYC (Know Your Customer), AML (Anti-Money Laundering), and other applicable Malaysian legal requirements.
  • Service Communications: Sending you important notifications about your account, transactions, security updates, and policy changes.
  • Responsible Gaming: Analysing gameplay patterns to identify signs of problem gambling and provide appropriate support to players who need assistance.
  • Platform Improvements: Using aggregated, anonymised data to understand usage patterns and improve the overall player experience at 7slots.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and misuse of the 7slots platform.
  • Marketing Communications: Sending promotional offers and bonus information — you may opt out of marketing communications at any time via your account settings or through the unsubscribe link in our emails.
Section 4
Data Sharing With Third Parties

7slots takes a highly cautious and limited approach to sharing your personal data with third parties. Our core principle is clear: your data is never sold, rented, or shared for third-party marketing purposes.

However, there are limited situations where data sharing is necessary for platform operations or legal requirements:

  • Payment Processors: Payment service providers such as FPX, Touch 'n Go, GrabPay, and banking institutions receive only the minimum transaction information necessary to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
  • Technical Service Providers: Cloud and hosting service providers that store 7slots platform data. All such providers have data processing agreements (DPAs) compliant with PDPA and international standards.
  • Legal Authorities: 7slots may disclose your data to Malaysian authorities (such as the police, courts, or regulatory bodies) when required by law, court order, or official investigation.
  • Game Providers: Third-party game providers that supply slots, live casino, and other games on the 7slots platform may receive the minimum data required to operate those games. They are bound by strict privacy agreements.
Our Commitment to You

7slots will never sell your personal data to data brokers, marketing companies, or any commercial entity for their own purposes. Any data sharing is carried out solely for purposes directly related to the services you use on the 7slots platform.

Section 5
Data Security Measures at 7slots

Data security is an investment we take extremely seriously at 7slots. We implement multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, loss, alteration, or disclosure.

  • 256-bit SSL Encryption: All data transmitted between your device and 7slots servers is protected by Transport Layer Security (TLS) with 256-bit encryption — the same standard used by Malaysia's leading banks.
  • Data-at-Rest Encryption: Sensitive data stored in our databases, including financial information and KYC documents, is encrypted using AES-256.
  • Two-Factor Authentication (2FA): 7slots encourages all account holders to enable 2FA, adding an extra layer of security beyond just a password.
  • Continuous Security Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts.
  • Internal Access Controls: Only 7slots staff with a legitimate need are permitted to access player data, with an audit log recorded for every access.
  • Penetration Testing: The 7slots platform undergoes regular penetration testing conducted by independent cybersecurity experts.
Data Breach Notification

In the event of a data breach affecting your personal information, 7slots will notify you and the relevant authorities within the timeframe stipulated by Malaysia's PDPA 2010. We will take immediate remedial steps to minimise any impact on our players.

Section 6
Cookie Policy

7slots uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse a website. The following are the types of cookies we use:

Essential Cookies Mandatory
Required for core platform functions such as login, game sessions, and security. Cannot be disabled as doing so will fully impair the functionality of the 7slots platform.
Analytics Cookies Preferences
Helping us understand how players use the 7slots platform — pages visited, session duration, and navigation patterns. This data is used in aggregate and anonymised form to improve the platform.
Preference Cookies Preferences
Saves your preferences such as language, display settings, and favourite games to personalise your 7slots experience on future visits.
Marketing Cookies Preferences
Used to display ads and promotions relevant to your interests. You may opt out of these cookies without affecting the core functionality of the 7slots platform.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the 7slots platform. For more information on managing cookies, refer to your browser's help guide.

Section 7
Your Rights as a 7slots Player

Under Malaysia's Personal Data Protection Act 2010 and this 7slots Privacy Policy, you have the following rights regarding your personal data. We are committed to making it straightforward and hassle-free for you to exercise these rights:

01
Right of Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
02
Right to Rectification
If your data is inaccurate or outdated, you have the right to request a prompt correction through your account settings or by contacting 7slots support.
03
Right to Erasure
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
04
Right to Restriction
You have the right to request that 7slots restrict the processing of your data in certain circumstances while a dispute is pending resolution.
05
Right to Object
You may object to the processing of your data for direct marketing purposes. Such requests will be actioned immediately.
06
Data Portability
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

To exercise any of the above rights, submit a written request to support@7slots.cash by stating the right you wish to exercise along with your account details. 7slots will verify your identity before processing any request to safeguard your data security.

Section 8
Cross-Border Data Transfers

In operating the 7slots platform, there are situations where your personal data may need to be transferred or stored outside Malaysia — for example, for cloud services, international payment processing, or technical maintenance by service providers based abroad.

In all such situations, 7slots ensures that:

  • Data is only transferred to countries or parties that provide a level of data protection equivalent to or higher than Malaysia's PDPA.
  • Legally binding data transfer agreements are signed with all overseas data recipients.
  • Data transferred is kept to a minimum and limited strictly to what is genuinely necessary.
  • Additional security measures are applied to data transferred across international borders.
Important Note

For core operational purposes, Malaysian player data is stored on servers located within the Asia Pacific region to high security standards. 7slots does not transfer data to jurisdictions that lack adequate data protection legislation.

Section 9
Data Retention Period

7slots retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal requirements. Once the retention period expires, your data will be securely deleted or anonymised.

Data Type Retention Period Reason
Active Account DataThroughout active membershipOngoing service management
Transaction Records7 years after transactionFinancial audit & AMLA requirements
KYC Documents5 years after account closurePDPA & AML Compliance
Communication Logs3 yearsDispute resolution & audit
Technical Data / Logs12 monthsSecurity & fraud detection
Marketing DataUntil unsubscribed7slots promotional communications & bonuses

When you close your 7slots account, data that is no longer required for legal purposes will be deleted or anonymised within 90 days. Data that must be retained for legal compliance will be kept for the periods specified above, but will not be used for any active marketing or analytics purposes.

Section 10
Contact the 7slots Data Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 7slots handles your personal data, please contact us. Our team is ready to assist and will respond within 3 business days.

Support Email
support@7slots.cash

Response within 3 business days

Live Support

In-platform live chat

Available 24/7 in Bahasa Malaysia

Complaints to Regulatory Authorities

If you are not satisfied with 7slots' response to your privacy complaint, you have the right to file a formal complaint with Malaysia's Department of Personal Data Protection (JPDP) or another relevant authority.

This Privacy Policy takes effect on: 1 January 2026  |  Last updated: 1 July 2026  |  Version: 2.4

YOUR DATA IS PROTECTED

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